Refund & Cancellation Policy

This Refund & Cancellation Policy applies to premium purchases made within the Advance Shiksha app.

1. Digital Content

Premium content (courses, mock tests, notes, ad-free access) is digital and delivered instantly upon purchase. As access is granted immediately, purchases are generally non-refundable.

2. When a Refund May Apply

• You were charged more than once for the same purchase (duplicate transaction).
• You paid but the premium content was not unlocked due to a technical error, and the issue cannot be resolved.

3. How to Request a Refund

To request a refund, email us at support@advanceshiksha.com within 7 days of the transaction with your payment reference and a description of the issue. Purchases made through Google Play may also be subject to Google Play's own refund policy.

4. Processing Time

Approved refunds are processed back to the original payment method, typically within 5–7 business days depending on your bank or payment provider.

5. Subscriptions

If a subscription is offered, you can cancel it anytime; cancellation stops future renewals but does not refund the current active period unless required by law or the app store's policy.

6. Contact

For any billing questions, reach us at support@advanceshiksha.com.

This policy is in addition to any rights provided by the Google Play Store.